PRIVACY POLICY

Effective Date:

25.06.2024

At Precision Glassworks, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, disclose, and safeguard the information you provide when using our website, https://www.precisionglassworks.co.uk/. We adhere to the privacy guidelines and requirements set forth by Google to ensure compliance. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

1.1.Personal Information

: When you interact with our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. We collect this information when you place an order, create an account, or contact our customer support.

1.2.Log Data

: Our website automatically collects certain information when you visit or interact with it. This may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This information is used for analyzing trends, administering the site, and gathering demographic information.

1.3.Cookies and Similar Technologies

: We use cookies and similar technologies to enhance your browsing experience and personalize your interactions with our website. Cookies are small files stored on your device that help us recognize you and provide customized features. You can manage your cookie preferences through your browser settings.

Use of Information

2.1. We use the information we collect for the following purposes:

a) Process and fulfill your orders, including order confirmation, shipping, and delivery.

b) Provide customer support and respond to your inquiries, requests, or feedback.

c) Personalize and improve your browsing experience on our website.

d) Send you promotional offers, newsletters, or marketing communications with your consent.

e) Conduct research, analysis, and performance monitoring to enhance our services.

f) Comply with legal obligations and enforce our terms and conditions.

Information Sharing and Disclosure

3.1. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing your orders. These service providers have limited access to your information and are bound by confidentiality obligations.

3.2. We may disclose your information when required by law, court order, or government regulation to protect our rights, safety, or property, or in response to a legal request.

Data Security

4.1. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices (Opt out)

5.1. You have certain rights regarding your personal information, including the right to access, correct, update, or delete your data. You may also opt-out of receiving marketing communications from us.

5.2. To exercise your rights or make any changes to your personal information, please contact us using the details provided below.

Contact Information

6.1. If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us:

Phone: +44 78 9393 3001
Email: [email protected]
Address: Athena Grv, Chester CH4 7FF, United Kingdom

Policy Updates

7.1. We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our website with the updated effective date. By using our website, you signify your consent to the terms of this privacy policy.